[et_pb_section bb_built=”1″ admin_label=”section”][et_pb_row admin_label=”row”][et_pb_column type=”4_4″][et_pb_post_title admin_label=”Post Title” _builder_version=”3.0.51″ title=”on” meta=”off” author=”on” date=”on” categories=”on” comments=”on” featured_image=”off” featured_placement=”below” parallax_method=”on” text_orientation=”left” text_color=”dark” text_background=”off” border_style=”solid” \/][\/et_pb_column][\/et_pb_row][et_pb_row admin_label=”Row”][et_pb_column type=”4_4″][et_pb_text admin_label=”Text” _builder_version=”3.0.51″ background_layout=”light” text_orientation=”left” border_style=”solid”]<\/p>\n
Close to $1bn wiped off holding company\u2019s value before stock rallies, after a man was violently removed from a flight by aviation police<\/em><\/p>\n Dominic Rushe\u00a0and\u00a0David Smith, April 12th 2017<\/p>\n The CEO of\u00a0United Airlines\u00a0has issued a second public apology about the man who was forcibly removed from a flight on Sunday, calling the incident \u201ctruly horrific\u201d.<\/p>\n \u201cNo one should ever be mistreated this way,\u201d Oscar Munoz wrote in a note to employees Tuesday, one day after video posted by fellow passengers showing police dragging the man off the plane\u00a0went viral.<\/p>\n Munoz was criticized after his official statement on Monday described the violent removal as an effort to \u201cre-accommodate\u201d passengers. He also described the man as \u201cdisruptive and belligerent\u201d. As the company\u2019s share prices plunged on Tuesday, however, the executive turned attention back on to the company.<\/p>\n Nearly $1bn of the company\u2019s value was erased in trading on Tuesday. Later that day, Munoz said he was committed to \u201cfix what\u2019s broken so this never happens again\u201d. He pledged to review the company\u2019s policies for seeking volunteers to give up their seats, for handling oversold flights and for partnering with airport authorities and local law enforcement.<\/p>\n The company plans to share results of the review by 30 April.<\/p>\n The value of the carrier\u2019s holding company, United Continental Holdings, had fallen over 4% before noon, knocking almost a billion dollars off its value. It rallied slightly, leaving the share price down 2.8%, close to $600m less than the company\u2019s $22.5bn value as of Monday\u2019s close.<\/p>\n Investors had largely shrugged off United\u2019s woes during trading on Monday. The airline\u2019s stock finished Monday\u2019s trading session 0.9% higher, adding about $200m to the company\u2019s market cap.<\/p>\n But the airline\u2019s problems only seem to have escalated since Sunday, when a man was violently removed from a flight by aviation police officials at Chicago\u2019s O\u2019Hare international airport after refusing to volunteer his seat on the overbooked flight.<\/p>\n In one video clip, guards aggressively grab then drag the passenger down the aisle of the plane as other passengers shout: \u201cOh my God\u201d and \u201cLook what you did to him\u201d.<\/p>\n Sean Spicer, the White House press secretary, said he was \u201csure\u201d that Donald Trump had seen the video.<\/p>\n \u201cI don\u2019t think anyone looks at that video and isn\u2019t a little disturbed that another human being is treated that way,\u201d he told reporters. \u201cClearly watching another human being dragged down an aisle, watching blood come from their face after hitting an armrest or whatever, I don\u2019t think there\u2019s a circumstance that you can\u2019t sit back and say this probably could have been handled a little bit better, when you\u2019re talking about another human being.\u201d<\/p>\n Spicer noted that United was conducting a review and described it as a local matter that did not necessarily require a federal response. \u201cI think there\u2019s plenty of law enforcement to review a situation like that and I know United Airlines has stated that they are currently reviewing their own policies. Let\u2019s not get ahead of where that review goes.\u201d<\/p>\n On Tuesday, Munoz\u00a0attracted criticismafter calling the passenger \u201cdisruptive and belligerent\u201d and saying that the airline\u2019s employees had \u201cfollowed established procedures\u201d.<\/p>\n The passenger is overheard in one video claiming he was being profiled for being Chinese, and the video has caused\u00a0outrage in China\u00a0and calls for a boycott.<\/p>\n Ahead of the market\u2019s open, United shares had been down by as much as 6% in premarket trading.<\/p>\n [\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":" United Airlines CEO offers softer apology after stock nosedives Close to $1bn wiped off holding company\u2019s value before stock rallies, after a man was violently removed from a flight by aviation police Dominic Rushe\u00a0and\u00a0David Smith, April 12th 2017 The CEO of\u00a0United Airlines\u00a0has issued a second public apology about the man who was forcibly removed from […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"project_category":[],"project_tag":[],"class_list":["post-60","project","type-project","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.valuereputationadvisory.com\/index.php?rest_route=\/wp\/v2\/project\/60","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.valuereputationadvisory.com\/index.php?rest_route=\/wp\/v2\/project"}],"about":[{"href":"https:\/\/www.valuereputationadvisory.com\/index.php?rest_route=\/wp\/v2\/types\/project"}],"author":[{"embeddable":true,"href":"https:\/\/www.valuereputationadvisory.com\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.valuereputationadvisory.com\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=60"}],"version-history":[{"count":1,"href":"https:\/\/www.valuereputationadvisory.com\/index.php?rest_route=\/wp\/v2\/project\/60\/revisions"}],"predecessor-version":[{"id":61,"href":"https:\/\/www.valuereputationadvisory.com\/index.php?rest_route=\/wp\/v2\/project\/60\/revisions\/61"}],"wp:attachment":[{"href":"https:\/\/www.valuereputationadvisory.com\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=60"}],"wp:term":[{"taxonomy":"project_category","embeddable":true,"href":"https:\/\/www.valuereputationadvisory.com\/index.php?rest_route=%2Fwp%2Fv2%2Fproject_category&post=60"},{"taxonomy":"project_tag","embeddable":true,"href":"https:\/\/www.valuereputationadvisory.com\/index.php?rest_route=%2Fwp%2Fv2%2Fproject_tag&post=60"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}